Amberline™ Cross Necklace

1. At Amberline™, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a straightforward and hassle-free return process.
   
   Conditions for Returns
   
   Initiating a Return: To start a return, please contact our customer support team within 30 days of receiving your order.
   Return Eligibility: Items must be unused, in their original condition, and include all packaging and accessories. Certain items, such as final-sale or customized products, may not be eligible for return.
   Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping service to ensure your return reaches us.
   Refund Process
   
   Once we receive and inspect your returned item, we’ll process your refund within 5-8 business days. Refunds will be credited back to your original payment method.
   
   Exchanges
   
   For exchanges, contact our customer support team. We’ll guide you through the process and ensure you receive your replacement promptly.
   
   Damaged or Defective Items
   
   If your order arrives damaged or defective, let us know right away. We’ll arrange a replacement or a full refund at no additional cost to you.
   
   Contact Us
   
   For any questions about our return policy or to start a return, reach out to our customer support team. We’re here to assist you!

All of our Products have sizes all the available sizes you can choose for each product. One size fits all.

We aim to process and dispatch orders within 1-2 business days, but delivery times depend on the destination and the products ordered. Here’s an overview of our shipping options:

Domestic Shipping

Standard Shipping: 7-9 business days
Express Shipping: 5-7 business days

International Shipping

Delivery times vary based on the destination and customs processing:

Economy: 8-13 business days
Express: 5-10 business days
Important Notes

Delivery times are estimates and may be affected by factors beyond our control, such as customs delays or unforeseen logistical issues.
Once your order ships, we’ll send a confirmation email with tracking details so you can monitor your delivery.
If you have questions or specific concerns about your order, don’t hesitate to contact our customer support team. We’re here to help!